Aug 30, 2024
Lee Cockerell is a retired Executive Vice President of Operations for Walt Disney World Resort and has consulted local governments and companies all over the world. He joined the podcast to discuss leadership, customer service, and creating Disney magic. He shared his definition of customer service, the importance...
Aug 23, 2024
Kristen Dorman, Assistant City Manager for the City of Warrensburg, Missouri, joined the podcast to discuss her new position and family ties to local government. She shared her transition from remote to in-person work and from working for the Alliance for Innovation to returning to City Hall. She also discussed her ties...
Aug 16, 2024
Quinn Cole, Management Analyst - Economic Development for the City of Topeka, Kansas joined the podcast to share the importance of being real and authentic. He shared her work on the Topeka Land Bank, dealing with negativity at City Hall, being named the Number Two Top Influencer in Local Government for 2024, and why...
Aug 9, 2024
Amy Eckberg, Sustainability Programs Manager for Orange County, North Carolina joined the podcast to discuss climate action and sustainability. She talked about the background and elements of the County's Climate Action Plan and highlighted the Community Climate Action Grant Program which funds local sustainability...
Aug 2, 2024
Diane Kalen-Sukra, author of Save Your City, joined the podcast to discuss toxic culture and how it can erode a sense of belonging, community and well-being. She also argues that the capacity to collaborate and innovate is undermined by the rising incivility and divisiveness local governments are seeing. She shared her...